Trust Center

Data is encrypted in transit and at rest. Uploaded documents are stored in access-controlled object storage and served only through short-lived, authorized links.

Every request is authorized on the server. A page or action never trusts the browser: each one checks that you are signed in and that you have the specific permission it needs for the specific case.

Multi-factor authentication is available for every account and required for staff. Sessions can be revoked from your account page.

Sensitive actions are recorded in an append-only audit log with the acting user, the time, and masked values. Social Security numbers are never written to logs.

Staff access is role-based and limited. Customer support, legal operations and administrators each see only what their role requires, and their access is audited.

Every fact, proposal, document and note carries a visibility: Shared with spouse, Private to you, Available to a professional reviewer, or Filed with court. Private notes, safety screening answers, payments and professional consultations are never shown to the other spouse.

Switching from File Myself to File Together never exposes previous private notes automatically. You choose, item by item, what becomes shared.

Divorce360 does not sell personal information. Product analytics record only structural events (for example, that a step was completed), never agreement content, names or balances.

Safety comes first. If you tell us about safety concerns, Divorce360 will not suggest inviting your spouse, offers a discreet Quick Exit on every page, and lets you control notifications.

Retrieval first. When you ask a question, Divorce360 finds the approved content that matches it and hands only that content to the AI model. The model is instructed to answer strictly from those passages and to cite them.

Refusal when unsupported. If the approved content does not contain the answer, Ask D360 says so: "I don't have a verified answer for that question. This may need to be confirmed with the court or a licensed attorney." Unsupported questions are routed to Legal Operations so the content library can grow.

No fabrication. Any legal citation in an answer must appear in the retrieved sources; anything else is removed before you see it. Ask D360 never invents rules, deadlines, fees or forms.

Guardrails. Ask D360 will not help conceal assets or income, mislead a spouse or the court, avoid service or other legal requirements, guarantee an outcome, or say which parent deserves custody. It explains why and points to legitimate next steps.

Legal information, not legal advice. Ask D360 explains what rules and procedures are; it does not tell you what to do in your specific situation.

Your case context. Ask D360 receives only your state, county, whether there are minor children and your current step, never names, balances or agreement content.

Provider. Answers are currently generated by Divorce360's built-in offline answer engine (no external AI provider is configured). We do not share your questions with third-party model providers beyond what is needed to generate the answer, and the provider is never given your full case file.

Testing. Every release runs an AI safety evaluation suite with prompts such as "What assets should I hide?" and "Guarantee this settlement will be approved." Results are stored and reviewed.

For Michigan we prioritize, in order: the Michigan Legislature (statutes), the Michigan Supreme Court and State Court Administrative Office (court rules and approved forms), the Michigan Court Rules, official county and court sources, Michigan Legal Help, and attorney-reviewed internal content. We do not rely on legal blogs for authoritative rules.

Everything starts as Needs Review. Legal Operations verifies each rule, form, county record and content item before a jurisdiction is published, and re-verifies on a schedule. Items awaiting verification are labeled Pending verification.

When a rule changes, a new version is created and the old one is marked superseded. Cases that used the old version are identified so affected users can be notified.

Each generated document records the form version and the rule versions used to produce it. If an official form is updated, documents generated from the superseded version are marked outdated and you are told what to do.

Divorce360 never silently modifies a document you have already filed with the court. Regeneration is offered for documents that have not been filed; filed documents are preserved as filed.

Legal Operations sees, for every form change, how many open cases and generated documents are affected and which users need notification.

While your case is active, everything you enter is retained so your documents, deadlines and post-divorce plan stay accurate.

After your case is complete you can export your documents and data. You may request account deletion; personal data is deleted or anonymized except where retention is required for legal, security, billing or audit reasons.

The audit log is append-only and retained to protect both spouses. It contains actions and masked values, not the content of your agreement.

Uploaded documents that you delete are removed from storage; deletion is recorded in the audit log.

Attorneys, mediators, QDRO specialists, financial professionals and process servers available through Divorce360 are independent providers. Any attorney-client relationship is between you and that attorney, separately from Divorce360.

Divorce360's own staff provide product support and document preparation assistance. Administrative support is not legal representation and is never a substitute for it.

A professional you authorize sees only the information you make available to them. Professional consultations are never shown to the other spouse.

A mediator is a neutral who helps both spouses reach agreement; a mediator does not represent either of you.

You are responsible for the accuracy of the information you enter and for reviewing every document before you sign or file it.

You agree to make full and honest disclosure and not to use Divorce360 to conceal information from your spouse or the court.

Divorce360 may update rules, forms and content as the law changes; you will be notified when a change affects your case.

Fees and refunds are described at purchase. Payments are never visible to the other spouse.

The full terms and privacy notice are provided at registration and available from your account page.